Leadership Skills

uses only the finest Leadership Development programs available. Based on years of empirical research, our professional development offerings provide our clients with everything from foundational leadership skills through exemplary practices of the finest leaders. The assessments used provide both a mirror to reflect your fundamental leadership style and an understanding of how well you perform as a leader in the eyes of your people.

The Leadership Challenge™

The Leadership Challenge Workshop is an intensive program based on the award-winning, best-selling book, The Leadership Challenge, by Jim Kouzes and Barry Posner. The program is based on research and case data collected from over 25,000 leaders and 100,000 constituents in a variety of private and public sector organizations. This research identifies the five practices that characterize leaders who get extraordinary things done in organizations. Individuals who increase the frequency of these five leadership practices have been proven to have higher credibility and higher performing teams. Through this work it has been proven that leadership is learnable, and that individuals who experience our programs increase their leadership effectiveness.

Participants apply the practices of leadership through video cases, workbook exercises, interactive activities, group problem solving and simulated experiential learning. The session utilizes the renowned 360-degree assessment tool, the Leadership Practices Inventory (LPI). The LPI is a highly refined, behavioral-based 360 degree survey instrument which collects data on the frequency with which one exhibits 30 leadership behaviors. These leadership behaviors emerged from research begun by Jim Kouzes and Barry Posner in 1983, and form the core of our approach to leadership skills development. Participants receive valid and reliable feedback on how others perceive them as leaders. Prior to the session, each participant and up to 10 colleagues, complete the LPI and the resulting report is shared with the participant in the workshop. The reliability and validity of this instrument has continually been confirmed by more than 100 doctoral theses based on it!

Overview of The Five Practices of Exemplary Leadership®

Leaders model the way. Leaders have strong beliefs about matters of principle. To be able to clearly articulate their beliefs, leaders find their voice by clarifying personal values. But clarity is not enough. To be credible, leaders do what they say they will do. They set the example by aligning actions with shared values.
Leaders inspire a shared vision. They look across the horizon of time and envision an ennobling and uplifting future. Leaders are positive, they bring the future to life, and they enlist others in a common cause.
Leaders challenge the process. They are pioneers, willing to step out and change the way things are. They experiment and take risks and learn from the accompanying mistakes.
Leaders enable others to act. They know they cannot do it alone, so they foster collaboration and strengthen others. By actively involve people in planning and decision-making, and through daily acts of trust and respect leaders increase the competence and confidence of their constituents.
Leaders encourage the heart. The climb to the top is often arduous and steep, and because leaders ask constituents to carry out difficult tasks, they recognize and reward individuals along the way, and they celebrate the achievement of milestones. Genuine acts of caring draw people forward.

Session Objectives
As a result of this workshop, participants are better able to:

  • Identify participants own leadership strengths and areas for improvement.
  • Communicate their fundamental values and beliefs.
  • Focus people’s efforts on key values through their own actions.
  • Understand and support your organization’s culture, its strategic direction, and your contribution to the company’s success.
  • Inspire others to share a common vision.
  • Search for opportunities to take the risks needed for growth.
  • Build collaboration, teamwork, and trust.
  • Strengthen others’ abilities to excel.
  • Recognize the accomplishments of others.
  • Apply The Five Practices of Exemplary Leadership to a current business challenge.
  • Have fun while working hard.

Intended Audience
Executives, managers, supervisors, team and project leaders.
Anyone who wants to be a better leader!

Leadership is Everyone's Business

Our work with leaders has proved one fact conclusively - anyone who wants to lead at any level in an organization can lead! All you need is the passion and conviction to make something happen.

The same five leadership practices that are used in The Leadership Challenge can add power and influence to anyone individual contributor's role. Leadership at all levels galvanizes others to join projects and activities and create WOW!

The format of this 1-2 day workshop is similar to the Leadership Challenge Workshop but it focuses on how individual contributors can add value. We have the same mix of activities, inputs and discussions and the same bias for action as a result of the workshop.

As a result of Leadership Is Everyone's Business, participants are better able to:

  • Identify their leadership strengths and areas for improvement
  • Understand the value of leadership in their own job
  • Feel inspired to contribute to their team's vision of the future
  • Explore and problem-solve opportunities for improvement within their team
  • Understand their unique value to the team and appreciate the contributions of others
  • Recognize how personal values align with corporate values

The Leader's Voice

"This book blew me away. Full of delightful stories, quirky facts, and inspiring imagery, I will recommend this to every leader I know." — Jim Kouzes, coauthor of best-selling The Leadership Challenge

From the book jacket of The Leader's Voice:

"The leader speaks. Followers applaud on command. There is an illusion that communication took place, but it didn't. Unfortunately, this communication failure breeds additional communication static. Over time, leaders resort to commands rather than communication. This leads to breaking talent, not starting it. The Leader's Voice is the language of your associates and your constituents. They listen in facts, emotions, and symbols."

Through engaging stories and detailed research stretching over more than 10 years, Clarke and Crossland reveal that effective leaders communicate in three channels:

  • Facts
  • Emotions
  • Symbols

While every leader, every human being, communicates in these three channels, most have an overreliance on just one. It's the MBA religiously devoted to the facts of business or the creative vice president speaking with pure emotion. With the brain hard-wired to listen and think in facts, emotions, and symbols, there is often a disconnect. In fact, what often happens in leadership communication is what the authors call "The Four Fatal Assumptions." Leaders speak and then assume that their constituents:

  • Understand
  • Agree
  • Care
  • Act Accordingly

Business leaders who often speak on just the factual channel and then don't understand why their messages didn't resonate must understand that constituents will always put the message through their own emotional and symbolic filters. By focusing on the principles of communication outlined in this book, leaders can conquer the four fatal assumptions by inspiring their constituents to align and unite toward a professional vision. Speaking in The Leader's Voice will help companies achieve greater results, including:

  • Better alignment around key strategic initiatives
  • Improved productivity spurred by higher levels of trust among employees
  • Greater leadership credibility
  • Care
  • Higher morale
  • Increased efficiency through crystal clear clarity
  • Better communication among all employees
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